Frequently Asked Questions

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First, let's review what Copyright is. Any creation, be it an article, a book, a song, a film or...a video, can be only be used, reproduced or distributed if the author/creator gives permission to do so: that is what we call a copyright. The creation belongs to its creator and only he or she can give you the right to use it.

You may have heard the expression "intellectual property". It brings together brand rights, patent rights and copyrights.

When you want to upload a video to Dailymotion, you must first be sure that you have the right of the authors (director, screenwriter, soundtrack composer, etc.) in accordance with the Terms of Use.

Of course, if you are the creator of all the components of the video that you want to upload, there is no problem, so no worries! However if that isn't the case, you must ask for the consent of the creators or the rights-holders (these are the legal beneficiaries: TV or film producers, record labels, TV channels, etc.). Keep in mind that Dailymotion doesn't know who the legal beneficiary of every individual video is.

Warning! Even if you bought a DVD/CD, or that you recorded a program, that doesn't mean you have the right to put it online! The author hasn't necessarily agreed to this. For the same reasons, you can't put images of a concert or a sports game online if you don't have the authorization to do so.

Some countries make exceptions to copyright protections, generally known as "fair use". Fair use may allow limited use of copyrighted material without the copyright owner's permission, usually within an educational or critical context. Ultimately only local courts or authorities can determine what qualifies as fair use.

There is one thing to keep in mind: Dailymotion doesn't review the thousands of videos put online everyday! We are an internet host: we stock videos that internet users want to share on our machines. However, in accordance with the law, we remove videos that are reported to us, especially when it comes to copyright or privacy issues (you are not allowed to film your neighbors and upload the video without their agreement!).

Dailymotion doesn't review the videos uploaded, but we remove potentially copyright-infringing videos whenever their URLs are reported to us. The same video may be somewhere else on the website if the complaint doesn't contain all the URL addresses of the video. However, Dailymotion has set up technical solutions so that a reported and removed video cannot reappear on the website.

Under each Dailymotion video there is a "this video may offend" button. Click this button and fill out the subsequent form. Your complaint will be dealt with by our team as soon as possible.

Dailymotion acts in accordance with what is required by the law: your registration data is kept in order to answer any eventual inquiry by public authorities. However we don't keep anything regarding your browsing history on the website! For more information go to: Privacy policy.

How do I report content that may violate intellectual property rights and/or copyright?

Go to our page to report potentially infringing content.

How do I report inappropriate, offensive, or other prohibited content?

Use the feature "this video may offend" under a video and complete the necessary fields.

Regardez ce dictaticiel sur l'envoi d'une vidéo sur Dailymotion

How do I upload videos?

Once you are logged in:

  1. Click "Upload Videos" in the header
  2. Click "+ Upload video" to select the video file you want to upload
  3. Click "Send"
  4. Complete the required fields:
    1. Title
    2. Channel
  5. Click "Save"

The required time to upload a video depends upon your connection speed and the size of the video. Once the video has been uploaded, you must wait until the video has been encoded before you can watch it on the site.

It is also possible to upload a video directly from your webcam. There is no limit to the number of videos you can upload. You can upload 5 files at the same time.

What is the Dailymotion Mass Uploader?

The Dailymotion Mass Uploader is a program that allows you to upload your videos to Dailymotion without even visiting the Dailymotion website. More information here.

How do I upload a video from my webcam?

Once you are logged in:

  1. Click "Upload Video" in the header
  2. Press "Record from webcam"
  3. Click "allow"
  4. Click "Rec" to start recording your video
  5. Click "Stop" to finish recording
  6. Click "Save" to go to the next step
  7. Complete the required fields:
    1. Title
    2. Channel
  8. Click "Save"

What settings do you recommend when uploading video files? What are your best practices?

Standard definition

  • Video
    1. Codecs (in descending order of preference): H.264, DivX, WMV9, progressive MPEG-2
    2. Aspect: 640x480 (4:3) or 720x480 (16:9)
    3. Bitrate: 1.2 to 3 Mbps (depends on the codec and the resolution)
    4. Framerate: 25 fps (preferred)
    5. 2-pass encoding, progressive (not interlaced, this is very important)
    6. Square pixels
  • Audio
    1. Codecs (in descending order of preference): AAC, MP3, WMA9, MPEG Layer 2
    2. Bitrate: 256 Kbps AAC or 320 Kbps stereo MP3 (ideal), 128 Kbps stereo AAC or 192 Kbps stereo MP3 (minimum); 44100Hz
  • Container (file format)
    1. MP4, AVI, MOV

High-definition

  • Video
    1. Codecs (in descending order of preference): H.264 preferred, VC-1 acceptable
    2. Aspect: 1280x720 (720p) or 1920x1080 (1080p)
    3. Bitrate: 2 Mbps minimum, 4 Mbps maximum
    4. Framerate: 25 fps (preferred)
    5. 2-pass encoding, progressive (not interlaced, this is very important)
    6. Square pixels
  • Audio
    1. Codecs (in descending order of preference): AAC, MP3, WMA9, MPEG Layer 2
    2. Bitrate: 256 Kbps AAC or 320 Kbps stereo MP3 (ideal), 128 Kbps stereo AAC or 192 Kbps stereo MP3 (minimum); 44100Hz
  • Container (file format)
    1. MP4, AVI, MOV
Learn how to make your videos look great on Dailymotion.
Read our recommended compression settings

Why do I have problems uploading videos ?

If you are experiencing issues when trying to upload a video on Dailymotion, please make sure that your internet connection is properly working and does not disconnect during the process.

We advise you to close any other active tab in your browser - or to close any other running browser - as it might slow down the upload of heavy-sized videos. Also make sure that your ad-blocker plugin is disabled while uploading if you are using one.

If you are still encountering issues, your flash player plugin might be out of date. In this case please update to the latest version by clicking here.

Last but not least, check the encoding of the source video for which the upload problem occurs and re-encode it following the recommended specifications available here

Why does it say there is an encoding error on one of my videos?

Encoding errors may occur when the format of the uploaded video is not supported by Dailymotion. To avoid these errors, we recommend uploading videos in the following formats: MP4, WMV, MPEG, AVI, DV, 3GP, FLV.

Encoding errors may also occur if your video is not optimized for the web. If you repeatedly receive encoding errors, please contact our support team.

Why doesn't the webcam video appear on my screen?

The webcam video may not appear if your Flash plug-in is not correctly configured. Once you have confirmed that your webcam is plugged in and is recognized by your computer:

  1. Click on the "Config" button
  2. Select your webcam in the drop-down menu.

If you still have problems configuring your webcam, click on the question mark located in the upper corner of the "Adobe Flash Player Parameters". You will be automatically redirected to the Adobe Flash help page.

Notes for Mac OS X users:

  • Integrated webcams are treated as "USB Video Class Video"
  • External iSight cameras correspond to "IIDC Firewire Video"
  • DV-camcoder cameras are listed as "DV video"

Why is sound not being recorded through the webcam?

The webcam microphone may not be supported, or the Flash plug-in may not be well configured.

  1. Click on the "Config" button
  2. Click the Microphone tab:
  3. Select a microphone:
    1. "Built-in Microphone" corresponds to microphones integrated to laptops
    2. "Built-in Input" corresponds to a microphone plugged in to the computer
    3. "DV-Camcoder" if you are using a the microphone of a DV-camera connected to your computer

If you still have problems, click the question mark located in the upper corner of the "Adobe Flash Player Parameters". You will be automatically redirected to the help page of Adobe Flash.

How do I make it easier for other users, and search engines, to find my videos?

If you want your video to be seen by others, it's important to provide plenty of textual information when you upload. Quality descriptive text makes videos easier to find inside of Dailymotion, and from external search engine. If you take the time to shoot and upload, you should take the time describe your work!

1. Give it a good title.

The title is the shortest description of your video but it's the first thing users will see. Your title should be clear, direct and accurate - don't be misleading.

2. Use Strongtags.

What are Strongtags?

What we call Strongtags are rich semantic entities that can be used as substitutes for classic tags, the latter being raw text while Strongtags contains secondary data and links to other entities or topics.

A typical example to grasp the concept is the word “apple”: If used as a classic, raw text tag, there is no way to figure if the video is about apples, the fruit, or Apple inc., the company. However, Strongtags allows you to make the distinction between the two thanks to the data associated to them. The linked data is the following:

machineIDXXXXXXXXXX
NameAppleApple inc.
TypeFoodOrganization
Languageenen

Why should I add Strongtags to my videos?

Users browsing your video page will only see Strongtags, raw text tags will be seen by the video owner only.

Strongtags are given more weight in our search engine algorithm, videos with Strongtags will have their visibility improved not only on the platform but also on external search engines as they are \"crawlable\", meaning that they can be indexed in search engines such as Google.

Moreover, the ability to store language data for these entities allows us to display the tag in the visitor native language. Therefore, a visitor from Spain will see the tag in Spanish, if available. For instance, \"European Union\" will be seen as \"Unión Europea\". This way, you will draw more traffic to your content as everybody knows what your videos are about.

Are classic tags still useful?

Yes, Strongtags are complementary to classic tags. Use them to describe the main topic of your videos.

Auto-suggest, how does it work?

The auto-suggest module is requesting live data from a distant database based on what you have typed in the text input. It provides suggestions which you can pick if they are accurate, or ignore by pressing \"enter\" or typing a coma. If an entity from the suggestions is selected, your tag will be stored as a Strongtag, otherwise it will be saved as a classic tag.

Where does the data come from?

All this process is made available thanks to Freebase, an open collaborative database containing more than 20 millions entities brought together by the community.

3. Be sure to tag.

Tags are simple keywords or other descriptive terms associated with a video. A few pointers on tagging:

  • Separate tags with spaces, for example : paris vacation restaurant
  • Put tags with more than one word between quotes, for example : "Michael Jackson" together instead of Michael Jackson with just a space between them, or "New York City" instead of New York City
  • Five precise tags are much better than two general tags. For example, a video about a trip in Morocco, tags such as morocco agadir cashbah medina oufella are better than: morocco vacations trips

4. Don't forget to add a description!

There's no point in cramming a bunch of info into a video title - that's what the description is for! Descriptions can give background, explanation, or other context to a video, and make them easier to find as well. Some bits of info to include in your description:

  • What or who is the video about?
  • Who is in the video?
  • Where does the video take place (date, place, event)?
  • Is there a story behind the video?
  • Who is the video made for or dedicated to?

5. Spelling counts.

On Dailymotion, as in life, it's better to spell words correctly. Too many typos will make your video harder to find, and if the description is hard to read other users may just skip your video for something else. And, like everywhere else on the web, ALL CAPS is considered YELLING, and is impolite.

Regardez ce dictaticiel sur l'utilisation du Mass Uploader

What is the Dailymotion Mass Uploader?

The Dailymotion Mass Uploader is a program that allows you to upload your videos to Dailymotion without even visiting the Dailymotion website. The Mass Uploader allows you to upload multiple videos at a time, as well as pause and resume uploads. You can also add titles, tags, and descriptions right within the Mass Uploader. If you have had troubles with uploading in different Internet browsers before, or have many videos to upload, the Mass Uploader is the way to win.

Where can I download the Dailymotion Mass Uploader?

Go to http://olpc.dailymotion.com/us/factory/massuploader to download. Click the 'Download Now' button to download the App. Please be advised that The Dailymotion Mass Uploader requires the Adobe Air software, which we will install automatically if you do not currently have the software.

How do I install the Dailymotion Mass Uploader?

  1. Check the Adobe minimum requirements to make sure you can run the application. OS X, Windows, and Linux are all supported.
  2. Click "Download Now," to start downloading the application. This download is subject to the End User License Agreement.
  3. The Application Installer will start and ask you if you want to open or save the file. Choose "open". The installer will perform a limited scan of your system to determine whether the necessary Adobe software is present; if not, such software will be installed automatically as part of the install process.
  4. You'll be asked if you're sure you want to install. Of course you are! Click "Install".
  5. Now choose the spot where you want the app to live. Click "Continue".
  6. The first time you open the Desktop Uploader, it will guide you through the process of authorizing the application.
  7. You're all set! Drag videos to the Uploader, edit their information.

How do I upload videos with the Dailymotion Mass Uploader?

Select. drag, and drop your video files into the upload box, or click on the 'Add files' button underneath the box.

How do I edit videos during upload with the Dailymotion Mass Uploader?

Click on the file's progress bar you want to edit and enter metadatas on the right side of the app.

If you click previously on "select all", you can modify infos for all videos at a time.

Save of metadatas are fully automatic, no button, no refresh.

Can I pause and resume uploads in the Dailymotion Mass Uploader?

Yes, just select the file to pause, and click the 'Pause' button at the bottom of the window. To resume the upload at any time, click the 'Play' button and start where you left off!

Can I upload more than one video at a time with the Dailymotion Mass Uploader?

You betcha! You can upload multiple videos at a time, as many videos as you want.

The Dailymotion Mass Uploader shut down on me! What happens to my uploading videos?

Videos that you are uploading will continue where they last left off after you restart the Uploader.

I am having trouble installing the Dailymotion Mass Uploader. What do I do?

  1. Download & install Adobe Air here: http://get.adobe.com/air/.
  2. Download & install the Desktop Uploader here: http://olpc.dailymotion.com/us/factory/massuploader.
  3. If you are still having trouble, please contact us.

What are the rules to use CSV File with the Dailymotion Mass Uploader?

Metadata Rules for CSV :

Every item MUST be expressed on one field in the CSV, which means NO carriage returns should be used either in the source XLT or the CSV itself. For info on adding line breaks to video description, see description, below.

Metadatas order is: filepath,title,official/creative,tags,description,language,channel,recordDate,location,comments,privacy,videostar,group,playlist.

  • File should be specified as an absolute path - e.g.

    c://videofiles/filename - UNLESS the CSV file and the video files are in the same folder; we therefore recommend placing the CSV file within the same folder as the video files, so the entries in the "file" column will not need to be prefixed with a path

  • File must ALWAYS include the file extension
  • Language (if not blank) MUST be specified as a 2-letter, ISO language code (e.g. en, fr, de, es, gb...); ONLY ONE language code is permitted
  • Description CANNOT contain carriage returns (i.e., using the "return" or "enter" button to create a line break); to insert a line break, use the "|" (pipe) character (formed on qwerty keyboards by "shift+\"). A line break will appear after each "pipe".
  • Tags are separated by a space (exemple : Paris vacation restaurant),join 2 or more words with double quotes: "Michael Jackson"
  • Channel must contain a valid Dailymotion content cluster name
  • Date (if not blank) MUST use the YYYY-MM-DD format (e.g. 2008- 01-01)
  • Country (if not blank) MUST be specified as a 2-letter, ISO country code (e.g. us, fr, de, es...); ONLY ONE country code is permitted
  • Comments, videostar and private fields MUST be either "yes" or "no" (they must not be left blank)
  • Add to group : must use group ID specified on Dailymotion URL (for example : http://www.dailymotion.com/group/bloggie use « bloggie »). Use comma to separate each ID.
  • Add to playlist : must use playlist ID specified on Dailymotion URL (for example : http://www.dailymotion.com/playlist/x1n2pl use « x1n2pl »). Use comma to separate each ID.
  • Any empty rows used to separate content SHOULD have a "#" (hash) character in the first column so that the DMU ignores it

What are the system requirements for the Dailymotion Mass Uploader?

The Dailymotion Mass Uploader relies on Adobe AIR to install and run, therefore the mass uploader follows their system requirements which are located here: adobe.com/products/air/systemreqs

Important requirements to note:

Mac:

  • Intel Core™ Duo or faster processor
  • Mac OS X v10.4, v10.5 or v10.6
  • 512MB of RAM (1GB recommended)

Windows:

  • Intel® Pentium® III processor (Pentium 4 recommended)
  • Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 2 or 3, Windows Server® 2003, Windows Vista® Home Premium, Business, Ultimate, Enterprise (including 64-bit editions) with Service Pack 1, or Windows 7
  • 512MB of RAM (1GB recommended)

Linux:

  • Intel Pentium III processor (Pentium 4 recommended)
  • Fedora Core 12, Ubuntu 9.10, or openSUSE® 11.2
  • 1GB of RAM

How do I delete one of my videos?

Once you are logged in:

  1. Go to the video page
  2. Click the "Admin" tab located below the video description
  3. Click the "Delete" link
  4. Click the "Delete" button that appears on pop-up to confirm

Can I download Dailymotion videos to my computer?

For legal reasons, you cannot download videos from Dailymotion. However, you can collect videos you like by saving them to your favorites or adding them to playlists.

How do I edit a video?

Once you are logged in:

  1. Go to the video page
  2. Click the "Admin" tab located below the video description
  3. Click the "Edit infos" link
  4. Make your changes
  5. Click "Save"

The changes will be saved.

How do I make a video private?

When you upload a video you can set it as public or private. To do this, log in, then:

  1. Go to the video page
  2. Click the "Admin" tab located below the video description
  3. Click the "Edit infos" link
  4. Click on "Privacy" section
  5. Select who can see this video
  6. Select which contact groups you wish to share the video with
  7. Click "Save"

Only the contacts in the group(s) you have selected will be able to watch the video.

How do I sort a list of videos?

When you are browsing videos, you can sort them using the left sidebar. You can sort them by most recent, most popular, most viewed, etc.

How do I rate a video?

Once you are logged in:

  1. Go to the video page
  2. Choose the number of stars (0 to 5) in the panel to the right of the video

How do I add a video to my favorites?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Favorite" link

The video is added to your list of favorites, which you can find in your profile.

How do I delete a video from my favorites?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Unfavorite?" link

What's a tag?

A tag is a keyword linked to a video when it is uploaded. Several tags can be added to the same video. Adding tags improves the search ranking for the video.

Why is the video not playing?

Your video is not playing, you have a black rectangle instead of the video player, your video is cut before the end?

Step 1: Upgrade your Flash Player

You might need to update you browser's Flash plug-in. To be sure that you are using the last version available, please visit Adobe Flash Version and compare your version to the version in the table line corresponding to your platform. If these two numbers are different, your Flash plug-in is not up to date.

In this case, please download the latest version from the Adobe Player Download Center.

Please restart your browser and try to play a video. If the issue is still occurring, go to the next step!

Step 2: Clear your browser cache

Your browser temporarily keeps some files on your hard disk to provide you a faster experience. Sometimes these files are corrupted and need to be deleted. This step is not dangerous for your computer.

To find out how to clear your cache, please visit (in English): Clear your cache.

Please restart your browser and try to play a video. If the issue is still occurring, go to the next step!

Step 3: Disable your ad-blocker

If you don’t have an ad-blocker or do not know what it is, go directly to the next step.

If you have an ad-blocker, please try to disable it.

Please restart your browser and try to play a video. If the issue is still occurring, go to the next step!

Step 4: Upgrade your drivers

Our video player uses the last technologies for Flash. Your video card might need a recent driver to be compatible with these new features.

Follow the instructions above (in English): Upgrade your graphic card driver.

Please restart your browser and try to play a video. If the issue is still occurring, go to the next step!

Step 5: Disable your Hardware Acceleration

In the rectangle below, if "Enable hardware acceleration" is checked, uncheck it.

Please restart your browser and try to play a video. If the issue is still occurring, go to the next step!

Step 6: Reset your browser

Your browser settings can be incompatible with some video players. You can reset your settings to go back to a stable configuration. Note that you will erase your personal data such as passwords or bookmarks.

Follow the instructions above (in English): Reset your browser settings

Please restart your browser and try to play a video. If the issue is still occurring, go to the next step

Step 7: Contact our technical team

We will be pleased to help you, please send us your feedback

Why can't I hear anything when a video is playing?

Check if the player's speaker icon - located between the seek bar and the volume control - is not checked.
If the player sound is not muted, make sure that you have the latest version of Flash Player - click here for more information.

Why is the video not playing properly? Why is the video lagging?

Your connection might not be fast enough to watch streaming videos, or your computer's processor may be too slow - both may lead to lag.

If you pause the video and wait for it to download completely (watch the grey progress bar within the seek bar) it should play without a problem.

How do I block a user?

  1. Go to the user's profile page
  2. Click "block"
  3. Click "OK"

The user will no longer be able to comment on your videos nor send you messages via Dailymotion.

How do I unblock a user?

  1. Go to the user's profile page
  2. Click "unblock"
  3. Click "OK"

The user will be able to comment on your videos and send you messages via Dailymotion again.

How do I share a video?

Once you are logged in:

  1. Go to the video page
  2. Click "Share" button located below the video
  3. Click the "Email" link
  4. Enter the email addresses you want to share with
  5. Click "Send"

Please note that, to avoid spam, you can only share a video with 20 contacts at a time.

How do I create a contest?

Once you are logged in:

  1. Go to a video page
  2. Click "Add to" button located below the video
  3. Click the "Contest" link
  4. Click "create a contest"
  5. Enter the name of your new contest
  6. Enter an URL name for your contest
  7. Enter a description of your contest
  8. Select submissions and votes period
  9. Click "create"
  10. Click "Save"

A new playlist containing this video will be created.

How do I add one of my videos to a contest?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Contest" link
  4. Select the contest you want to add the video to

If you're the administrator of the contest, the video will automatically be added. If another user is the administrator of the contest, the video will be added only when they approve the video.

How do I invite a video to a contest?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Contest" link
  4. Select the contest you wish to add the video to.

How do I create a group?

Once you are logged in:

  1. Go to a video page
  2. Click "Add to" button located below the video
  3. Click the "Group" link
  4. Click "create a group"
  5. Enter the name of your new group
  6. Enter an URL name for your group
  7. Click "Save"

Your group will be created - you can then add videos to it.
New groups will be automatically deleted if no videos have been added after one month.

How do I join a group?

Once you are logged in:

  1. Go to the group page
  2. Click "join group"

You need the authorization of the group's administrator to join.

How do I leave a group?

Once you are logged in:

  1. Go to the group page
  2. Click "leave group"

How do I add one of my videos to a group?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Group" link
  4. Select the group you want to add the video to

If you're the administrator of the group, the video will automatically be added. If another user is the administrator of the group, the video will be added only when they approve the video.

How do I invite a video to a group?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Group" link
  4. Select the group you wish to add the video to.

How do I remove a video from one of my groups?

When you are logged in as a group administrator:

  1. Go to the group profile
  2. Click "administration" in the header of the group
  3. Click the trash symbol located next to the video

How do I delete a group that I created?

When you are logged in as a group administrator:

  1. Go to the group profile
  2. Click "edit"
  3. Click "delete the group"

How do I moderate one of my groups?

When you are logged in as a group administrator:

  1. Go to the group profile
  2. Click "administration" in the header of the group
  3. Open the "pending videos" tab
  4. Click "accept" or "refuse" to administrate the video

The same operation can be achieved with the administration of the users of a group

How do I comment on a video?

Once you are logged in:

  1. Go to the page of the video you want to comment on
  2. Scroll down
  3. Write your comment where it says "post your comment here"
  4. Check that the "comment language" matches the language you are using
  5. Click "Save"

How do I edit my comments?

Once you are logged in:

  1. Go to the page of the video you commented on
  2. Click "edit" beneath your comment
  3. Edit your comment in the text box
  4. Click "OK"

How do I delete a comment?

Once you are logged in:

  1. Go to your profile and click "comments"
  2. Click the cross to the right of each comment you want to delete:

You can delete comments left on your videos by clicking the link "left on my videos", and comments posted on your profile page by clicking on the link "left on my profile".

What is a Playlist?

A playlist is a list of videos you can watch successively, reorder, and share with your friends.

How do I create a playlist?

Once you are logged in:

  1. Go to a video page
  2. Click "Add to" button located below the video
  3. Click the "Playlist" link
  4. Click "create a playlist"
  5. Enter the name of your new playlist
  6. Click "Save"

A new playlist containing this video will be created.

How do I add a video to a playlist?

Once you are logged in:

  1. Go to the video page
  2. Click "Add to" button located below the video
  3. Click the "Playlist" link
  4. Click on the playlist you want to add the video to

The video will be added to the selected playlist.

How do I edit a playlist?

Once you are logged in:

  1. On your profile, click "playlist"
  2. Find the playlist that you want to change
  3. Click "edit"
  4. Enter the information you wish to change
  5. Click "Save"

How do I set the play order of a playlist?

Once you are logged in:

  1. On your profile, click "playlist"
  2. Find the playlist that you want to change
  3. Click the "reorder" link
  4. Mouse over the video you want to move
  5. Use the up or down arrows to move the video in the play order

The new play order is saved automatically.

How do I delete a playlist?

Once you are logged in:

  1. On your profile, click "playlist"
  2. Select the playlist you want to edit
  3. Click "delete"
  4. Click "confirm"

How do I share a playlist?

Once you are connected:

  1. On your profile page, open the "playlist" tab
  2. Click the playlist you want to edit
  3. Click "share this playlist"
  4. Enter the email addresses or usernames of the people you want to share the playlist with
  5. Click "Send"

Please note that you can only share it with 20 people per email to avoid spam.

What is an Embeddable Player?

An Embeddable Player is a video player that you can post on your website or blog. The "embed code" for any video is found on its player page - you simply copy this code and paste it where you want the embedded player to appear.

How do I customize and export a video player?

  1. Open a video
  2. Click "Embed" button located below the video
    1. Select the player size
    2. Select the play mode
    3. Select the subtitles you wish to display (optional)
    4. Change the colors of the player by clicking on the different boxes:
  3. The code is automatically updated as you change the information

Copy/paste the updated code you wish to publish on your website. To reset the default colors, click "reset default colors".

What is an Avatar?

An avatar is your profile picture.

How do I upload an avatar from a file?

Open your profile, then:

  1. Access My account > "Avatar"
  2. Check the box certifying that your avatar respects the terms of use
  3. Click "browse" and choose which picture you want to set up as your avatar
  4. Select the picture file
  5. Click "Save"

How do I use a webcam photo as an avatar?

Once you are on your profile page:

  1. Access My account > "Avatar"
  2. Check the box certifying that your avatar respects the terms of use
  3. Click "Shoot" to take a picture
  4. Click "Save"

How do I delete my avatar?

Once you are logged in:

  1. Access My account > "Avatar",
  2. Scroll down to where it says "Remove the Avatar".

What is a Age Gate?

Certain content is not suitable for all audiences. The Age Gate enables users to control the content that is displayed. Activating the Age Gate helps prevent younger users from accessing explicit content.

How do I deactivate my Age Gate?

  1. Click "Age Gate ON" in the footer
  2. Click "I am over 18 - set Age Gate OFF"

That's it, your Age Gate is deactivated. Please verify that your browser accepts cookies, so that your Age Gate credentials will be saved for next time.

How can I add subtitles to a video?

Once you are logged in, you can add subtitles to videos that you have uploaded yourself:

  1. Open the video
  2. Click the "Admin" tab located below the video description
  3. Click the link "Add subtitles"

You can upload already existing subtitles (with .srt files for instance), or you can create your own subtitles. Select a language and click OK to add a new subtitle. Click anywhere on the timeline to create a subtitle. Write the desired text, and tape « enter » to valid. Repeat until the end of the video. If you have a long subtitle, do « shift+enter » to split it in 2 lines. Be sure to save often by clicking on « save » at the right of the timeline.

How do I create a Videowall?

You will find all the information you need to know about the Videowall on the webpage dedicated to it.

How do I create a Videozap?

In order to create a Videozap:

  1. Go to the Videozap tool page
  2. Select or define the list of videos that you want to display
  3. Set your options in the panel on the right-hand side
  4. Click "Generate code"
  5. Copy the code that appears above the Videozap
  6. Paste the code wherever you want your Videozap to appear (the destination site must support iframes)

How do I customize a Videozap?

You can customize the look of a Videozap by using the "skinning URL" option. This lets you enter the URL of a cascading style sheet (CSS) that will change the look of the Videozap (example: http://<your_site>/<path_to_the_cascading_style_sheet>.css)

You can change the positions and sizes of the Videozap elements as you like. You can also change the colors, the strips, the borders, etc.

To make such changes, edit the source code of the iframe (right click and open "View Source" in the contextual menu available on most internet browsers).

The main customizable elements are:

  • #wall_container: the <div> element that contains the remote click
  • #player_container: the <div> element that contains the video player
  • #play_button: the <a> element that contains the "play" button located above the initial preview display
  • .thumbnail: the class of the <img> element which contains the initial preview display

How do I create a Jukebox?

You will find all the information you need on the Jukebox page .

How do I create an Uploader?

You will find all the information you need on the Uploader page.

What is the Dailymotion Mass Uploader?

The Dailymotion Mass Uploader is a program that allows you to upload your videos to Dailymotion without even visiting the Dailymotion website. More information here.

How do I use Dailymotion on my iPhone?

There is a version of Dailymotion which is optimized for the iPhone. You can access this version at: http://iphone.dailymotion.com.

You can also access Dailymotion with any other cell phone at: http://mobile.dailymotion.com

How do I use RSS feeds?

RSS feeds let you to follow a list of videos. You will be notified any time a new video is added. To follow an RSS feed, simply click the RSS icon located in the address bar of your browser.

How do I use podcasts?

A podcast is a series of audio or video digital-media files which is distributed over the Internet by syndicated download, through Web feeds, to portable media players and personal computers. Podcasts are only available for Official Users who have activated this feature. If a user has enabled podcasts, click "podcast" on their profile page to access them.

Why is my video not being published?

You may have forgotten some metadata.
To check:

  1. Login to your account
  2. Open your video
  3. Click "edit video" and then "advanced mode"
  4. Complete any missing information

Why can't I register with a certain username?

We have more than 14 million users on Dailymotion...that's more than 14 millions different usernames!
If your name is not available, try adding some numbers to the end of it, or choose something else.

How do I activate cookies in my browser?

Activating cookies depends upon your browser:

  • Internet Explorer 6.x or 7.x for Windows:
    1. Open the "tools" menu
    2. Select "Internet Options"
    3. Select the tab "Confidentiality"
    4. Click "Advanced"
    5. Check "Override automatic cookie handling"
    6. Check "Accept" under the "First-party cookie" and "Third-party cookie"
    7. Check "Always allow session cookies"
  • Firefox 2.x for Windows/Mac:
    1. Go to "Tools > Options" on Windows or "Firefox > Preferences" on Mac
    2. Select the "Privacy" tab
    3. Check "Accept cookies from sites"
  • Firefox 1.x for Windows/Mac:
    1. Go to "Tools > Options" on Windows or "Firefox > Preferences" on Mac
    2. Select the "Privacy" tab
    3. Click the "+" next to cookies
    4. Check the box "Allow sites to set cookies"
    5. Click "Ok"
  • Safari for Mac:
    1. Go to "Safari > Preferences"
    2. Click the tab "Security"
    3. Select "Only from sites you navigate to" in the "accept cookies" section

What should I do if I find a bug?

Dailymotion is under continuous development. Things are being changed, fixed and added regularly. Though some of these changes may be invisible to the user, trust us, they are happening.
Please don't hesitate to "contact us" to report any bugs.

What is a motionmaker?

A motionmaker is an independent creative user (video producer, actor, filmmaker, editor) who has our official seal of approval. Motionmakers guarantee they are truly the creators of their videos, and that their videos do not contain any violation of intellectual property rights, copyright or otherwise. These videos, once validated by the Dailymotion team, are labeled “motionmaker” and have the following logo:
motionmaker

Motionmakers benefit from a better streaming experience, better visibility, and more opportunities to generate revenue and develop their upcoming projects. Motionmakers have unlimited 1080p full HD upload, priority encoding, improved SEO, page and player customization, access to advanced statistics, ability to stream live and in 3D.

Motionmakers also benefit from editorial pushes on 34 international homepages, opportunities to get featured at special events and theatrical screenings and multiple chances to submit their videos to various festivals and contests.

Motionmakers don't have any ads on their videos by default. Would they be willing to turn them on, a revenue sharing contract can be set up. Motionmakers can also submit projects to the bi-annual .motionmaker fund, which awards endowments to a handful of emerging filmmakers and video producers.

How do I become a motionmaker?

To join the program, click on "Become a motionmaker", fill out the form and accept the Terms of Use and special conditions. Once you have joined the program, the motionmaker option will appear on the edit pages of your videos. Any videos you mark as motionmaker will be transferred to the Dailymotion team for review.

Why don't I have motionmaker status yet?

To confirm your motionmaker status, you must submit at least one video labeled motionmaker. To do so, you must check the box "motionmaker" while editing the video info. Once it is validated, your account will be confirmed as a motionmaker account.

How do I label my video as motionmaker?

Once you have subscribed to the motionmaker program, edit the video and check the motionmaker option. The video will be sent to the Dailymotion team, which will watch it to see if it meets the motionmaker program conditions. If the conditions are met, the video will be validated as motionmaker

Why is my video not labeled as motionmaker?

If your video doesn't fulfill all the criteria of the motionmaker program, the label motionmaker can be refused. In that case, you will receive a refusal notification.

I submitted my video as motionmaker content a while ago but never received any news. Why has my video not been labeled as motionmaker yet?

We receive many motionmaker submissions. We do our best to validate them as quickly as possible, but it does take time to review.

Why can't I check the option "motionmaker"?

The first video you submit as motionmaker must not be more than 60 minutes long, and its filesize must not exceed 2 gigabytes. You will only be able to upload videos longer than 60 minutes, once your motionmaker status has been confirmed.

What is an Official User?

Dailymotion enables professionals to broadcast and share their content through our platform. Many organizations such as record labels, studios and production companies, the news media, TV channels, sports federations, and political parties already use Dailymotion to promote their videos.

Official Users have several advantages:

  • Increased visibility
  • The "Official Content" label on their videos
  • Customize their profile and video player pages

How do I become an Official User?

Participation in the Official Content program is free. To apply to the program, please fill out this form.

What does "Official Content" mean?

The videos sent by Official Users are labeled as "Official Content". This guarantees that their content is original, and gives them better visibility on the website. Their videos can be selected and featured by the editorial team of the website.

The videos of the Official Content appear with this logo:

What does "HD" mean?

HD stands for "High Definition". This means that the video definition is 1280 pixels wide and 720 pixels high or 1920 pixels high and 1080 pixels wide. This resolution is superior to DVD image quality. Because of its higher quality, HD video looks great in fullscreen.

What type of HD is used on Dailymotion?

Dailymotion offers 720p (1280x720 resolution) video encoding, which is also called "HD Ready" and 1080p (1920x1080 resolution) video encoding, which is also called "full HD". It's a standard widely used by the video content broadcasting industry.

How do I upload HD videos?

In order to upload 1080p videos, you must have a motionmaker or Official User account. Once your video has been uploaded, our servers will encode your video in standard definition before encoding it in HD. The waiting period for HD encoding varies depending on the load on the server.

What is history?

Ever watched a video but you couldn't find it ? Dailymotion remembers the videos you have recently viewed so you can easily find them. To visit your history, click on the History link located in Dailymotion header to access the list of the videos you have recently watched.

This feature is available for logged and unlogged users. Your history will be different depending if you are logged or not since you have a specific history per account.

How to use your history ?

To clear your history, follow the steps below :

  • Click on the history link located on Dailymotion header
  • Click on the "Edit" button
  • Select items you want to remove if you want to partially clear your history or check the box "Select all" if you want to clear your whole history
  • Once done, click on "Clear History" button

(*)To move videos from your history to favorites, playlists or groups, follow the steps below :

  • Click on the history link located on Dailymotion header
  • Click on the "Edit" button
  • Select items you want to move or check the box "Select all" if you want to move your whole history.
  • Once done, click on "Move to" button and select where you want to move your videos among favorites, playlists or groups.

*available only for logged users

What is Quicklist?

Don't have the time to watch videos right now ?. Quicklist allows to gather all the videos you want to watch for later in one place.

Just click on the "+" icon to add a video to your Quicklist.

To visit your quicklist, just click on the Quicklist link located on Dailymotion header.

How to use Quicklist?

Take a minute to watch the quick video demo and learn how to use it Quicklist.

Watch the demo.

How do I clear my quicklist ?

To clear your quicklist, follow the step below :

  • Click on the quicklist link located on Dailymotion header
  • Click on the "Edit" button
  • Select items you want to remove if you want to partially clear your quicklist or check the box "Select all" if you want to clear your whole quicklist
  • Once done, click on "Clear quicklist" button

(*)To move videos from your quicklist to favorites, playlists or groups, follow the steps below :

  • Click on the quicklist link located on Dailymotion header
  • Click on the "Edit" button
  • Select items you want to move or check the box "Select all" if you want to move your whole quicklist.
  • Once done, click on "Move to" button and select where you want to move your videos among favorites, playlists or groups.

*available only for logged users

In what consists the live tool of Dailymotion?

The live allows you to broadcast any live event (press conference, concert, sports event, a fashion show etc.). Dailymotion takes care, free of charge, the broadcasting of a live. The partner has to take care as for him the recording and the sending of the live stream to the Dailymotion servers.

What are the advantages of a live on Dailymotion?

  • - Free of charge of broadcasting.
  • - The possibility of creating recurring lives.
  • - Possibility of scheduling in advance its hours of broadcasting.
  • - The brilliance and the visibility which brings a platform of hosting such as Dailymotion.
  • - The options of share / export of the live player on the site of the partner or on the social networks, with the possibility of giving a deprived access to his(her) community.
  • - The follow-up of the real time statistics during the event.

Technical specifics beforehand

The live tool of Dailymotion requires:

  • - That the partner can send a live stream.
  • - An upload capacity of the internet connection that has to be at least 1mb/sec/flux.
  • - The upload of a classic video beforehand so that the live stream can play itself.

How does the live works on Dailymotion?

The complete instructions for use of the feature are available here.

How to generate the publication url?

The publication url is generated directly in the information of the video, uploaded before. For that purpose, you have to log in your account, go to the information of the video and to obtain the publication url in the live section.

How to encode one even?

It is possible to encode directly by yourself with free software such as Flash Live Media Encoder or Xsplit.

Who has access to the live of Dailymotion?

The live feature is restricted for the moment to Official User of Dailymotion. For the particular requests, you can send an email in liveshow@dailymotion.com, by specifying the context of your event.

Who to contact in case of problem?

In case of bug or of difficulties, do not hesitate to contact liveshow@dailymotion.com for further informations.

What are tags for while surfing on the homepage?

These tags are contexts and allow you to filter the content of the homepage in a click.

How do I customize my homepage?

  1. Click on the edit icon on the navigation bar (on the right of contexts).
  2. Click on contexts you want to add (second line) and remove (first line).
  3. To exit the customization mode, click again on the edit icon.

FYI, the minimum number of contexts is 4.

What is the counter on edit icon of my homepage for?

Dailymotion regularly updates its feeds and content to offer a maximum novelty. This counter displays the number of new contexts (or modifications) since your last visit. With this notification you can easily decide to customize your homepage by following trends. This also allows you not to permanently set aside a context that could be interesting for you in the end.